Privacy Policy

Welcome to Fishing Journey Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fishingjourney.com or make a purchase from us.

By accessing our website and using our services, you consent to the practices described in this policy. We cater to freshwater fishing enthusiasts worldwide, providing premium fishing gear including rods, reels, lures, and tackle. Your trust is as important to us as the quality of our products.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment information. Note that we do not store full payment details on our servers.
• Transaction Information: Details about the products you purchase, including order value and payment method.
• Technical Information: IP address, browser type, device information, and pages you visit on our site.
• Communication Data: Records of correspondence if you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for freshwater fishing equipment.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services based on your preferences.
• To send you promotional offers and updates about new products, if you have opted in to receive them.
• To prevent fraud and enhance the security of our website.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process your transactions. These providers have their own privacy policies governing your data.
• Shipping Partners: To deliver your orders to your doorstep, we share necessary shipping information with logistics providers.
• Service Providers: Companies that help us operate our website, conduct marketing, or analyze data, all of whom are bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights, safety, or property.

As we serve customers globally (excluding Asia and some remote areas), your data may be processed in the United States or other countries where our service providers operate.

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• All payment transactions are encrypted using Advanced SSL technology.
• We store your personal information on secure servers and retain it only as long as necessary to fulfill the purposes outlined in this policy.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously review and enhance our security practices to safeguard your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may update or correct inaccuracies in your information through your account or by contacting us.
• Deletion: You can request deletion of your personal data, subject to legal obligations.
• Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for the website to function properly, such as maintaining your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our site, allowing us to improve its design and functionality.
• Marketing Cookies: Used to display relevant advertisements based on your interests.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us: